At MyKeepsakes.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, we collect your name, email address, shipping/billing address, and payment details.
- Order Details: Customisation details for personalised products.
- Website Usage Data: We use cookies and analytics tools to improve our website experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order updates and customer support responses.
- Improve our website and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Payment processors to complete transactions.
- Shipping partners (e.g., Evri) to deliver your order.
- Legal authorities if required by law.
4. Data Security
We implement strict security measures to protect your data. However, no online transaction is 100% secure. By using our website, you acknowledge this risk.
5. Your Rights
You have the right to:
- Request access to your personal data.
- Correct or delete your information.
- Opt out of marketing emails.
To exercise your rights, contact us at hello@mykeepsakes.co.uk.
6. Cookies
We use cookies to enhance your experience. You can disable cookies in your browser settings, but this may affect website functionality.
7. Contact Us
If you have any questions about this policy, reach out to us:
📧 Email: hello@mykeepsakes.co.uk
📍 Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
By using MyKeepsakes.co.uk, you agree to this Privacy Policy. We may update this policy from time to time, so please check back regularly.